Your Permanent and Contract Talent Solution




SMS Personnel excels in facilitating permanent placement and contract recruitment, catering to the diverse and dynamic needs of businesses in today’s fast-paced market. Our services are designed to streamline the recruitment process, ensuring that companies find the right talent for both long-term and project-based roles.
Our approach to permanent recruitment is rooted in a deep understanding of our clients’ long-term business goals and cultural fit. We specialise in identifying candidates who not only possess the necessary skills and experience but also align with the company’s vision and values, fostering stability and growth within the organisation.
For businesses requiring specialised skills for specific projects or interim needs, our contract recruitment service is invaluable. We provide access to a pool of talented professionals available for short-term or project-based work, allowing companies to adapt to market demands without the long-term commitment of a permanent hire.
We keep our costs clear and simple. Our fee structure is easy to understand, with no hidden charges or surprise fees. You always know what you’re paying for, which builds trust in our partnership.
Your satisfaction is key. If a candidate we place doesn’t work out or leaves within the guaranteed period, we’ll replace them at no extra cost. This guarantee shows our commitment to finding the right fit for your team.
We customise our recruitment approach to match your specific needs. Whether you require short-term staffing or long-term hires, we adapt our services to find the best talent that fits your business perfectly.
Companies that trust us
We have extensive knowledge and expertise in the hiring process, including understanding industry trends, sourcing strategies, and effective evaluation techniques. We stay updated with the latest recruitment practices, ensuring access to the best talent in the market.
Outsourcing recruitment saves businesses valuable time and resources. SMS Personnel handle time-consuming tasks such as job advertising, candidate screening, and initial interviews, allowing internal HR teams to focus on core business activities. It also reduces the costs associated with recruitment, including advertising fees, candidate screening tools, and personnel expenses.
We maintain extensive networks and databases of candidates, including passive job seekers who may not be actively searching for new opportunities. We have access to a broader talent pool, enabling us to source and attract high-quality candidates who may not be reachable through traditional channels.
Our streamlined processes and established frameworks for candidate sourcing, screening, and selection use advanced technology tools and resources that enhance efficiency and help identify the most suitable candidates quickly.
We tailor our strategies to meet the specific needs of each position and client. We understand the job requirements and the desired candidate profile, enabling us to implement targeted recruitment approaches to attract and engage candidates who closely match the criteria.
We employ comprehensive evaluation and assessment methods to identify candidates who possess the required skills, experience, and cultural fit. This ensures that only the most qualified candidates are presented to you, saving time and effort in the hiring process.
In sensitive hiring situations or for executive-level positions, SMS Personnel offers an added layer of confidentiality and discretion. We can maintain the anonymity of clients during the initial stages of the recruitment process, ensuring privacy and protecting your company’s reputation.
We begin with an in-depth consultation to understand your business, the role requirements, team dynamics, cultural fit expectations, and any specific qualifications or experience needed. This foundation ensures every search is precisely targeted.
We develop a detailed role brief and create targeted job advertisements placed across the most relevant channels — job boards, professional networks, social media, and our own candidate database — to attract the right talent.
Our consultants actively headhunt passive candidates in addition to reviewing applications. All candidates undergo initial phone screening and resume review to assess qualifications, experience, and suitability before progressing further.
Shortlisted candidates are interviewed in depth by our consultants, assessing not only technical competency but also cultural fit, communication style, career motivation, and alignment with your organisation’s values.
We conduct thorough reference checks with previous employers and, where required, background checks including criminal history, qualification verification, and licence checks to validate each candidate’s credentials.
We present a curated shortlist of the best-matched candidates with detailed profiles. We coordinate all interview logistics between you and the candidates, facilitating a smooth and efficient selection process.
Once you select your preferred candidate, we manage the offer process including salary negotiation, contract preparation support, and onboarding coordination — ensuring a seamless transition into your organisation.
Our fees are discussed and agreed upfront before any work commences. We operate on a success-only basis for permanent placements — you only pay when we successfully place a candidate. There are no upfront costs or hidden charges.
Permanent placement fees are typically calculated as a percentage of the successfully placed candidate’s gross annual salary. The exact percentage varies depending on the role, seniority, and industry. Contact us for a tailored fee proposal specific to your requirements.
All permanent placements come with a replacement guarantee period. If the placed candidate leaves or is terminated within the guarantee period, we will conduct a replacement search at no additional cost, giving you confidence and protection in your investment.
For contract and interim placements, fees are structured as a margin on the contractor’s hourly or daily rate. This covers all employment obligations including payroll, superannuation, workers’ compensation, and compliance — managed entirely by SMS Personnel.
“I have been dealing with Faye and her team for a few years now and have always found them to be responsive, rather than reactive, to my business needs. Whether it’s retail, clerical or warehousing staff you are after, SMS Personnel will have you covered for choosing the right candidate to fit the role.”
“SMS Personnel is a great company dedicated to assisting our business with its ever changing requirements and growth. Dion’s down to earth and hands on approach to finding the right candidate that will not only perform well, but fit in within the dynamics of the business is excellent. I have used SMS Personnel’s services for over 7 years now.”
“SMS Personnel is a fantastic company with quality people. VicTas Freight Express has been using casual staff on a daily basis for the past 3 years and we could not be happier. SMS Personnel always has people available at short notice when we have staff cancel — a great asset to our business.”
“I have been hiring employees from SMS Personnel for the past 12 years, first at ARB 4X4 and now as Manufacturing Manager at Burn-Brite Lights. The quality of people they send to us is terrific and in 99% of cases we put them on as permanent. I have always been happy to recommend SMS Personnel to other companies.”
“My journey started with SMS Personnel in December 2013 when I was looking for full time work. I landed a great opportunity for a foreman role with Jardan Furniture. I have had the pleasure of an ongoing relationship with SMS Personnel and definitely recommend them for those looking for work and businesses requiring staff.”
Here are some FAQs that might help