Your Trusted Partner in Casual Staffing




Labour hire involves using a third-party agency, like SMS Personnel, to provide workers for temporary or contract roles. SMS Personnel handles all employment responsibilities, including recruitment, payroll, and compliance, while the workers are placed at the client’s location to meet specific needs.
Labour hire offers businesses flexible access to skilled workers for short-term or project-based needs, without permanent commitments. SMS Personnel specializes in quickly sourcing and deploying the right talent to address fluctuating workload demands.
Labour hire in Australia is regulated by laws such as the Fair Work Act, which ensures fair wages, working conditions, and safety. SMS Personnel ensures compliance with these regulations, providing reliable contract recruitment solutions that meet industry standards.
Our recruitment managers and recruiters have all worked in industry prior to working in the recruitment sector, giving them real world hands on experience across a broad range of industries. We understand what you want and need.
Our cutting-edge digital platform streamlines the recruitment process, making it faster and more efficient. From sourcing top talent to managing applications and communications, our platform ensures you have the best tools at your fingertips to secure the right candidates quickly.
Our commitment to client satisfaction is reflected in our impressive 80%+ rollover rate. This means the majority of our clients return to us for their staffing needs, a testament to the trust they place in our consistent delivery of high-quality recruitment services.
Companies that trust us
Labour hire agencies specialise in sourcing and vetting skilled workers across various industries. By partnering with a reputable labour hire provider, businesses gain access to a pool of pre-screened, qualified candidates who can hit the ground running.
Labour hire allows businesses to quickly adjust their workforce size based on demand fluctuations, seasonal needs, or project requirements. This flexibility helps optimise resource allocation and minimise labour costs.
Engaging labour hire workers can often be more cost-effective than hiring full-time employees. Businesses can save on recruitment, onboarding, training, and employee benefits, as these responsibilities typically lie with the labour hire agency.
The administrative burden associated with payroll, taxes, and compliance is shifted to the labour hire agency. This frees up businesses to focus on core operations rather than managing complex employment-related tasks.
Labour hire enables businesses to scale up or down quickly in response to changing market conditions or project demands. It provides the agility needed to seize opportunities and adapt to business growth or contraction.
Labour hire agencies often have industry-specific expertise and can provide additional support such as workforce planning, skills assessment, and regulatory compliance guidance. They act as a strategic partner, helping businesses navigate workforce challenges effectively.
Engaging labour hire workers can help mitigate certain employment-related risks, such as workers’ compensation claims or unfair dismissal cases, as the agency assumes many of the employer responsibilities.
As a host employer, you have a duty of care towards the labour hire workers you engage. This means providing a safe and healthy work environment, including proper training, supervision, and necessary equipment or protective gear.
You are responsible for ensuring that labour hire workers are treated fairly and in compliance with relevant employment laws. This includes paying wages in accordance with applicable minimum wage rates, providing appropriate breaks and rest periods, and adhering to working hour restrictions.
You must comply with workplace health and safety regulations and provide a safe working environment for labour hire workers. This includes conducting risk assessments, implementing safety procedures, and addressing any hazards or concerns promptly.
It is important to ensure that labour hire workers are treated fairly and equally. Discrimination based on factors such as race, gender, age, or disability is prohibited. Workers should have access to the same opportunities, benefits, and entitlements as other employees in similar roles.
As a host employer, you should integrate labour hire workers into your workplace culture and promote inclusion. This includes providing clear communication, assigning meaningful tasks, and fostering positive working relationships between labour hire workers and your permanent employees.
While the labour hire agency is responsible for the initial training of workers, as a host employer, you may be required to provide specific on-the-job training to ensure workers can perform their duties safely and effectively.
Regularly monitor the performance and wellbeing of labour hire workers. Maintain open lines of communication with both the workers and the labour hire agency to address any concerns, provide feedback, and ensure ongoing compliance.
The process begins with a detailed consultation to understand your specific workforce needs, job requirements, desired qualifications, and any other relevant details.
Based on your requirements, we create a job advertisement and use various sourcing methods to attract suitable candidates — including job boards, our existing candidate database, professional networks, and social media.
We review applications and conduct initial screenings including resume reviews, phone interviews, and assessments to evaluate qualifications, skills, and fit. The most promising candidates are shortlisted for further evaluation.
Shortlisted candidates are invited for in-person or virtual interviews. We assess experience, technical competencies, cultural fit, and other relevant factors, then present the top candidates to you for consideration.
Once you identify a preferred candidate, we perform reference checks to validate qualifications, work history, and character. Background checks including criminal record checks or verification of education and certifications are conducted as required.
If you decide to hire a candidate, we assist in extending a job offer and facilitating negotiations related to compensation, benefits, start dates, and other terms to ensure a mutually acceptable agreement.
After a candidate accepts the offer, we assist with onboarding including necessary paperwork, orientation, and introductions to your team. We conduct follow-up discussions with both parties to ensure a smooth transition and address any concerns.
“I have been dealing with Faye and her team for a few years now and have always found them to be responsive, rather than reactive, to my business needs. Whether it’s retail, clerical or warehousing staff you are after, SMS Personnel will have you covered for choosing the right candidate to fit the role.”
“SMS Personnel is a great company dedicated to assisting our business with its ever changing requirements and growth. Dion’s down to earth and hands on approach to finding the right candidate that will not only perform well, but fit in within the dynamics of the business is excellent. I have used SMS Personnel’s services for over 7 years now.”
“SMS Personnel is a fantastic company with quality people. VicTas Freight Express has been using casual staff on a daily basis for the past 3 years and we could not be happier. SMS Personnel always has people available at short notice when we have staff cancel — a great asset to our business.”
“I have been hiring employees from SMS Personnel for the past 12 years, first at ARB 4X4 and now as Manufacturing Manager at Burn-Brite Lights. The quality of people they send to us is terrific and in 99% of cases we put them on as permanent. I have always been happy to recommend SMS Personnel to other companies.”
“My journey started with SMS Personnel in December 2013 when I was looking for full time work. I landed a great opportunity for a foreman role with Jardan Furniture. I have had the pleasure of an ongoing relationship with SMS Personnel and definitely recommend them for those looking for work and businesses requiring staff.”
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